REDMOND, Wash. -- As the entertainment and technology
industries publicly are locking horns over electronic piracy, they
privately are moving closer to a consensus that consumer advocates fear
may limit how people watch or listen to movies and music.
The fight
focuses on how entertainment will be distributed in the future,
particularly the digital transmission of movies and music to homes by
broadcast and the Internet.
Studios and record labels want their
products protected from the widespread thievery popularized by services
such as Napster. Spurred by the threat of federal legislation, technology
companies such as Microsoft Corp. and RealNetworks Inc. are scrambling to
prove that their systems do more than the other fellow's to keep content
under lock and key.
Microsoft has been particularly aggressive,
launching a number of efforts to satisfy entertainment moguls' hunger for
security in a digital age when content can be perfectly reproduced
millions of times. Other companies are making similar efforts, chasing
what they see as lucrative business at a time of flagging technology
sales.
But Microsoft, which faces its own considerable battle
against pirates, would give copyright owners unprecedented
power.
"I was looking at their new innovation, and I was very much
impressed," Motion Picture Assn. of America President Jack Valenti said
after a trip to Microsoft's Redmond, Wash., headquarters. "Some of the
plans they had certainly could include my [member]
companies."
Those plans center on three efforts, including
Microsoft's latest Media Player, to be unveiled Wednesday in Los Angeles
by company founder Bill Gates.
* Media Player 9, like competing
offerings from RealNetworks and Apple Computer Inc., is designed to make
Internet video look more like a TV broadcast, with less delay and crisper
quality.
Behind the scenes, it also will improve content owners'
ability to manage the rules they set for users, so that a song or clip can
be downloaded but not copied, or can be made to disappear from a computer
after a day or a week.
"Giving the content owners flexibility in
how they assign rights and bring content to consumers has been a huge
focus of ours," said Will Poole, Microsoft corporate vice president for
new media.
Movielink, the fledgling multi-studio effort to offer
films online, is expected to use the Windows Media format, movie
executives said, though it may also use software from
RealNetworks.
Pressplay, one of the two major record label-owned
music services, already uses Windows Media.
* Today,
Hewlett-Packard Co. will announce a new type of home computer based on
Microsoft's Windows XP operating system and aimed at the living room, a
top unclaimed prize for Microsoft.
At a cost of $1,500 to $2,000,
the XP Media Center Edition allows viewers to surf the Web and watch cable
or broadcast TV programming and record that material on a high-capacity
hard drive or DVD--but not copy it, play it back on the bedroom television
or e-mail it.
"In the abstract, that certainly works for us," said
Andy Setos, president of engineering for Fox Group.
"From a
consumer perspective, it is obviously not optimal" to prevent TV shows
from being played back on other DVD players or computers, said Mark Bony,
product manager for HP's Pavilion line of home PCs. But "this is a feature
that Microsoft felt very strongly about."
* Microsoft's Palladium
design initiative, begun with both content protection and security in
mind, would bar computer users from doing some things in a walled-off part
of their machines.
The multiyear Palladium plan knits hardware and
software to create a virtual vault that would be protected from hackers.
But a key attraction for Microsoft is that it would encourage consumer
deals with trusted third parties--a bank, for example, or Blockbuster,
which could lend a video over the Internet for a day on condition that it
could check in the vault and delete unapproved content.
In process
for years, Palladium gathered momentum recently in response to film
industry feedback.
"Microsoft has finally admitted that what it
really needs to do is Palladium," Fox's Setos said. The implication, he
said, is that "everything before Palladium is really not as secure as
they'd like, and we agree with them."
A number of privacy and
consumer activists are concerned. More ominous for some are things
Microsoft hasn't announced, such as changes in its small-type licensing
agreements with those who downloaded a security patch for Media Player in
the last month.
Those agreements give Microsoft the authority to
disable bootlegged content or software Microsoft doesn't like--such as a
peer-to-peer file-swapping application or copying mechanism--on consumers'
machines.
That provision has made entertainment executives very
happy, a Microsoft strategist said.
Virtually all of the proposals
could be used to limit what consumers do, potentially eroding what
generally has been considered the fair use of songs, television shows and
movies.
No law or court ruling has required companies to make it
easy--or even possible--for consumers to copy or customize copyrighted
works for personal use. That means it's up to tech companies to figure out
how to help consumers do that.
A Microsoft lobbyist said without
firm legal guidance on fair use, the decisions belong in the marketplace.
"If consumers are demanding the right to make one copy, that's going to be
something you have to work out with your consumers," she
said.
Poole said the new entertainment arrangements will be good
for consumers, whatever restrictions are attached.
"If we continue
to do as good a job as we think we're doing, consumers are going to get
much more than they could get before," he said, citing out-of-syndication
television series and older recorded music as examples.
But it may
not sit well with the audience, who ultimately will decide with their
wallets where the balance lies between security and freedom.
The
record companies have learned that too many restrictions make their
services uncompetitive with pirated offerings. Their efforts to peddle
downloadable music that can't be copied or moved to portable devices have
been a near-total failure. Consumers instead flock to unauthorized sites
offering unfettered music for free.
Indeed, consumers may well
reject the upcoming Microsoft entertainment offerings, preferring to stay
with DVDs or pirated content until restrictions are eased. The longer it
takes for entertainment and technology companies to come up with a formula
that consumers embrace, the more difficult it may be to transform the
Internet from a pirates' haven into a legitimate distribution
pipeline.
"I don't think Microsoft wants a world where digital
rights management technology controlled by Hollywood essentially rules the
roost. But if they sense that's the way the wind is blowing, of course
they are going to be the No. 1 vendor," said Joe Kraus, co-founder of the
Web portal Excite and advocacy group DigitalConsumer.org
The
biggest spur to the intensified negotiations between Hollywood and
technology companies is legislation. For example, a bill by Sen. Ernest F.
Hollings (D-S.C.) would require government-approved anti-piracy devices in
computers and consumer electronics.
Another motivator is economics.
Computer makers are mired in a slump, and many believe only high-quality
media content will drive consumers to buy more machines and pay for
broadband access to the Internet.
In its dealings with the
entertainment industry, Microsoft in some respects is coming from
behind.
Apple has focused more closely and for longer on media
consumers and producers, and its tools are popular with entertainment
companies.
Apple also has made friendly business-model overtures,
making its iPod digital music player incapable of transferring songs from
one computer to another.
But Apple has gotten "nothing concrete" in
return, Chief Executive Steve Jobs said. Entertainment executives said
Apple has been less accommodating than Microsoft and even schizophrenic,
urging consumers in one ad to "rip, mix, burn" their own CDs, which is
legal to do.
We're trying to walk a middle path, helping copyright
owners but allowing users the rights they are entitled to," Jobs
said.
RealNetworks also has been offering content companies greater
flexibility, which is the main thing studios lately are seeking, said Brad
Hefta-Gaub, a vice president for product development.
Although the
original rights-management technologies were used mainly to give consumers
a free sample for a limited time, he said, entertainment companies now
want to use those technologies to create rental businesses, flat-rate
subscription services and a variety of hybrids.
The studios also
have been seeking better sound and picture quality from all three
companies. Until the quality and convenience match what consumers get from
TV, Setos said, there's no point in offering movies over the
Net.
Microsoft has been playing catch-up to Real in providing
entertainment to accompany its media player.
When it unveils the
latest version of Windows Media Player on Wednesday, Microsoft is expected
to announce more music and video content deals.
Microsoft can offer
more direct access to more computer users than Apple or Real, and its
digital rights technology already has the benefit of $250 million worth of
research and development.
Another factor in Microsoft's favor is a
shared attitude about piracy. Microsoft says 25% of its software used in
the United States is unauthorized, and the proportion is vastly higher in
other parts of the world.
"There is much more similarity between
Microsoft and Hollywood than is generally recognized," said Andy
Bechtolscheim, a Cisco Systems Inc. vice president who has been promoting
an open distribution format that would require device users to seek
electronic permission from content owners for each viewing.
But
even some of Microsoft's closest allies in the computing world, top chip
maker Intel Corp. and Cisco, the biggest manufacturer of specialized
machines for routing Internet traffic, take issue with the unbridled
nature of Microsoft's Hollywood come-ons.
"I don't think it's a
tenable position to say we're just going to put technology out there and
sure, it will step on consumer fair use," said Don Whiteside, Intel vice
president of legal and government affairs.
Cisco's Bechtolscheim
agreed. "Just because people have been able to play it however they want,
doesn't mean they will continue to be able to," he said. "This ought to
get people riled up."




